CLICK ABOVE to vote your selections for our 2025 CSEA Local 104 Holiday Celebration!!!
RSVP: Upcoming Events

Sat, Dec 13Niagara FallsTo purchase tickets ($25) visit our CSEA Local 104 Venmo Business Account (@CSEA104) or contact Jamie @ (716) 990-7415

A Jobseeker's Guide to the New York State HELP Program
WHAT WE'RE UP TO
Representing Our Members

The authority for the Labor Management Joint Committee rests in the Agreements between CSEA, Inc. and New York State. Article 31 in each of the bargaining unit Agreements explicitly provides for the establishment and use of labor-management committees for resolution of worksite issues.
In 2023 CSEA Local 104 President Jamie Hart was appointed to New York State Parks Statewide Labor Management. Having the opportunity to bring widescale member issues that cannot be solved in local labor management at Niagara Parks to the table in Albany will give Local 104 a louder voice in negotiating labor management agreements that protect and benefit all members, agency-wide.
Please contact us about how to get involved.
we need your help and your VOICES!!!
CSEA NEWS
Stay in the Know
Here in our news section, you’ll find stories and the latest updates about how CSEA is helping to boost workers’ rights and improve working conditions statewide. Check back often for updates and important correspondences from your local, regional, and statewide representatives.


Fall/Winter Skills For Success Online Courses
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Microsoft Word Intermediate
Two 1/2 days for 1-week
October 14 & 16, 2025, 9- 2:30 p.m.
SLMS Class Code P_OE_R9_6201
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The Foundations of Good Writing
October 14, 2025, 1-2 p.m.
SLMS Class Code P_OE_R7_6187
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Introduction to Critical Thinking
October 16, 2025, 1-1 p.m.
SLMS Class CodeP_OE_R7_6181
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Career Options Within NYS Government Using GOT-IT
October 22, 2025, 10-11 a.m.
SLMS Class Code P_OE_R7_6159
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Microsoft Excel Basics
2- 1/2 days for 1-week
October 29 & 31, 2025, 9-12:30 p.m.
SLMS Class Code P_OE_R9_6195
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Microsoft Outlook: Managing Contacts and Tasks
November 6, 2025, 1-2 p.m.
SLMS Class Code P_OE_R7_6155
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Manage Your Money
November 18, 2025, 10-11 a.m.
SLMS Class Code P_OE_R7_6162
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Successful Business Writing
2- 1/2 days for 1-week
November 18 & 19, 2025, 9-12:30 p.m.
SLMS Class CodeP_OE_R9_6200
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Managing Emotions in Customer Service
December 2, 2025, 10-11 a.m.
SLMS Class Code P_OE_R7_6174
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Professional Email that Gets Results
December 4, 2025, 1-2 p.m.
SLMS Class Code P_OE_R7_6186
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Situational Awareness
December 9, 2025, 1-2 p.m.
SLMS Class Code P_OE_R7_6179
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Protect Your Identity
December 17, 2025, 10-11 a.m.
SLMS Class Code P_OE_R7_6164
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Career Options Within NYS Government Using GOT-IT
October 22, 2025, 10-11 a.m.
SLMS Class Code P_OE_R7_6159
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Snow Removal Safety
October 15, 2025, 10-11 a.m.
SLMS Class Code P_OE_R7_6180
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Know Your Credit Report
October 21, 2025, 10-11 a.m.
SLMS Class Code P_OE_R7_6161
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Influencing Without Authority
October 23, 2025, 1-2 p.m.
SLMS Class Code P_OE_R7_6171
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Crafting Powerful Writing: Precision and Clarity
November 5, 2025, 10-11 a.m.
SLMS Class Code P_OE_R7_6183
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Home Ergonomics
November 12, 2025, 1-2 p.m.
SLMS Class Code P_OE_R7_6177
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Microsoft Word Intermediate
2- 1/2 days for 1-week
November 18 & 19, 2025, 9-12:30 p.m.
SLMS Class Code P_OE_R9_6197
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Merit System: Examinations and Eligible Lists
November 19, 2025, 1-2 p.m.
SLMS Class Code P_OE_R7_6163
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Financing Your Education
November 20, 2025, 10-11 a.m.
SLMS Class Code P_OE_R7_6243
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Microsoft Word Basics
2- 1/2 days for 1-week
December 2 & 4, 2025, 9-12:30 p.m.
SLMS Class Code P_OE_R9_6196
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Customer Service
2- 1/2 days for 1-week
December 9 & 11, 2025, 9-12:30 p.m.
SLMS Class Code P_OE_R9_6198
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Essentials of Report Writing
December 16, 2025, 10-11 a.m.
SLMS Class Code P_OE_R7_6184
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Take Control of Your Time
December 18, 2025, 10-11 a.m.
SLMS Class Code P_OE_R7_6182
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YOU are the Union!
CSEA Training & Education Department provides regularly scheduled training webinars aimed at building Informed, effective, and strong CSEA Locals and Units. These trainings are available on a consistently updating basis, year-round to EVERY CSEA member.
The CSEA Education and Training Department offers a wide range of labor education workshops for CSEA activists. These workshops are designed to develop and teach the distinctive skills required to negotiate contracts, administer contracts, represent bargaining unit members, and build and strengthen our union.
To achieve these skills, the Education and Training Department incorporates a variety of instructional methods including:
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Lectures
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Case studies
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Role playing
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Discussion
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Demonstrations
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Audiovisual presentations
The workshops are continually updated to reflect the changing needs of our membership. Practical experience is combined with theory to insure that the participants will be able to confidently apply their acquired knowledge and skills when in the workplace. Each participant receives reference materials as part of the workshop and a certificate of completion.








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